It doesn’t always take a HBR case study to learn about what makes a company wildly successful. There are surprising moments when the essence of what makes companies great becomes strikingly clear....
I grew up competing in track and field events from grade school through college. By the time that all wrapped up I had learned a lot, and this week, one of the more important lessons I learned came...
In my 40 years working to improve organizational effectiveness, too often communication comes up as a challenge and limiting factor. This week, I had a specific situation with a leader distressed...
In the world of team dynamics, there's a subtle yet profound element that distinguishes good teams from truly great ones. It's not just about the relationship between the team leader and the...
This week I was involved in discussion with 40 senior level executives on the topic of a leader's role in accountability and creating an accountable culture. It was awesome. I thought today I would...
I've had the pleasure of knowing Todd Custer for six years. He is the CEO of Custer, a company dedicated to creating personalized spaces that not only elevate well-being but also promote innovation...
Time is a commodity we can't afford to waste. Leaders are constantly challenged with the task of using time respectfully and productively, especially when it comes to meetings. While meetings are...
After sending my last blog about accountable culture, my 93-year old father sent me his thinking on the matter. For context, he was once the head of Human Resources for what was then the old...
Terminating an employee is undoubtedly one of the most challenging decisions a leader faces – and it should be. To be clear, it’s not a moment that tests managerial skills, what it truly tests are...
The importance of employee engagement and loyalty cannot be overstated and in lots of common conversations it seems like both are on the decline. Gallop polls report objectively that engagement is...
15 years ago I was leading a strategic planning session and we were struggling with quality issues in the firm at the time. There was lots of conversation about root causes and ultimately the...
In the intricate world of leadership and team management, Key Performance Indicators (KPIs) stand as indispensable tools. They are not merely metrics or targets; they are insightful instruments...