A couple of years ago, I got to check off a bucket-list event: I was invited by one of our largest suppliers to attend the Kentucky Derby. As a longtime fan of horse racing, it felt like I found the Holy Grail. The entire weekend was exceptional—we had incredible seats and were treated to a first-class experience.
The night before the Derby, we attended a dinner that included the CEO and COO of what was then a $20 billion company. I mention the size only to help you picture the scale these executives managed—and the kinds of responsibilities likely on their minds.
As we sat down, the product line director who had invited us leaned over and said, “Don’t be surprised if the COO gives a safety talk before dinner.” People around the table laughed, clearly familiar with his style. I didn’t know what to expect.
Sure enough, when the COO stood to welcome everyone, he began with a few words of appreciation. Then, with zero fanfare, he said, “Before we leave tonight, be careful getting on the bus. It’s a little wet outside, and I noticed there’s a crack in the pavement that could creates a trip hazard.”
Everyone at the table turned to me: See?
It was the perfect trifecta:
- He noticed—and mentioned—the hazard. Safety was clearly top of mind, even in a social setting.
- His team knew it was coming. His reputation for leading with care and vigilance wasn’t performative; it was consistent.
- Everyone paid attention. I watched people take deliberate steps as they left the restaurant. They heard him, and it made a difference.
No drama. No delay. Just leadership—quiet, responsible, and effective. And no one got hurt. That night, safety showed up first.