When I first started my business, I never expected one of the most complex challenges I’d face would be interacting with the very people I hired. After all, communication is something we do every...
In critical decisions, it's easy to let emotions and opinions steer decisions, especially in high-pressure situations. When fear and assumptions are substituted for data, discussions can quickly...
In leadership, one principle stands out above the rest: effective leaders lead by example. Demonstrating the behavior you expect from your team is crucial in fostering a culture of accountability...
In the tapestry of our lives, early experiences often lay the foundation for our future insights and pursuits. Reflecting on my own journey, I recognize the pivotal moments during my...
Recently, I was in a meeting where a CEO who stated: "I really ought to give my sales team hard feedback right now, but I am afraid to do that because we are coming into an important sales season."...
In the journey of leadership, the distinction between ability and skill is crucial. While ability may be an inherited trait, skill is cultivated through diligent effort and time in grade. By this...
As a leader, ensuring that what we say aligns with what we do is crucial. This predictability is the basis of confidence among all stakeholders. Years ago, I learned this lesson from a new CEO....
When managing initiatives, predictability is key. As leaders, we must prioritize effectively addressing initiatives that fall into the "red" condition. It happens to us all, and great teams have a...
It doesn’t always take a HBR case study to learn about what makes a company wildly successful. There are surprising moments when the essence of what makes companies great becomes strikingly clear....
I grew up competing in track and field events from grade school through college. By the time that all wrapped up I had learned a lot, and this week, one of the more important lessons I learned came...
In my 40 years working to improve organizational effectiveness, too often communication comes up as a challenge and limiting factor. This week, I had a specific situation with a leader distressed...
In the world of team dynamics, there's a subtle yet profound element that distinguishes good teams from truly great ones. It's not just about the relationship between the team leader and the...